draemjili Privacy Policy – How Your Personal Data Is Handled in the Philippines
This Privacy Policy explains what personal information draemjili collects from Filipino members, how it is used, and the steps we take to keep it secure. By using this platform, you agree to the practices described here.
Last updated: June 2025
What Information Do We Collect and Why?
1. Information We Collect
When you register an account on draemjili, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address. We also collect payment-related information such as your preferred payment method and transaction history, which is required to process PHP deposits and withdrawals. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the platform for Filipino members. We do not collect more information than is reasonably necessary for the purposes described in this policy.
2. How We Use Your Information
The personal information you provide is used primarily to create and manage your draemjili account, process your transactions, and deliver the gaming and sports betting services you have requested. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are essential to the service and cannot be opted out of. Your identity and payment information may be used to carry out regulatory verification checks as required under applicable Philippine gaming regulations. We may also use aggregated, anonymised data to analyse platform usage trends and improve our product offerings for the Filipino market. We will never use your personal data to make automated decisions that significantly affect your rights without giving you the opportunity to seek human review.
3. Who Do We Share Your Data With?
draemjili does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific functions. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the service they provide to us. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance.
4. How Long Do We Keep Your Data?
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations under Philippine law. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements applicable to online gaming operators in the Philippines. Technical logs and session data are retained for shorter periods and are regularly purged once they are no longer needed for security or operational purposes. If you request deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, and will inform you of any data we are legally required to retain. We review our data retention practices periodically to ensure we are not holding information longer than necessary.
5. How Do We Protect Your Data?
We implement a range of technical and organisational security measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using industry-standard protocols, and sensitive account information is stored in secured, access-controlled environments. Our team conducts regular security assessments and monitors the platform continuously for unusual activity that may indicate a breach or attempted intrusion. Access to personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all staff are trained on data protection responsibilities. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password and to keep your login credentials confidential at all times.
6. Your Rights as a Member
As a registered member of draemjili based in the Philippines, you have the right to request access to the personal information we hold about you, and to ask us to correct any inaccuracies in that data. You may also request the deletion of your personal data, subject to our legal obligations to retain certain records as described above. If you believe that your data has been processed in a manner that is inconsistent with this Privacy Policy or applicable law, you have the right to raise a complaint with us directly or with the relevant data protection authority in the Philippines. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page. We aim to respond to all data-related requests within a reasonable timeframe and will keep you informed of the progress of your request throughout the process.
7. Cookies and Tracking Technologies
draemjili uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how members interact with the site. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and managing your account. We may also use analytics cookies to collect anonymised data about page visits and navigation patterns, which helps us identify areas for improvement and optimise the experience for Filipino users. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit the functionality available to you. We do not use cookies to serve third-party advertising or to track your activity across other websites outside of the draemjili platform.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements in the Philippines. When we make material changes, we will notify registered members by posting a prominent notice on the platform or by sending a notification to the email address associated with your account. The date at the top of this page indicates when the policy was last revised, and we encourage you to review it periodically to stay informed about how your data is being handled. Your continued use of draemjili following the publication of any changes constitutes your acceptance of the updated policy. If you do not agree with the revised terms, you should stop using the platform and contact us to request closure of your account.
Questions About Your Data or Account?
If you have any concerns about how your personal information is handled, or if you would like to exercise your data rights, our support team is here to help. You can also visit our FAQ page for quick answers, or check our Terms and Conditions for the full rules that govern your use of the platform.